Privacy Policy

1. Introduction

Tech Guard LLC (“Tech Guard,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techguard.io, use our services, or interact with us in any way.

2. Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, company name when you fill out forms, request consultations, or contact us.
• Account Information: Login credentials and profile details when you access our Partner Portal.
• Service Data: Information related to the IT services we provide, including system configurations, network data, and support tickets.
• Communications: Records of correspondence when you communicate with us via email, phone, or our AI agents.

Information Collected Automatically

• Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Cookies and Tracking: We use cookies and similar technologies to improve your experience and analyze site usage.

3. How We Use Your Information

• Provide, maintain, and improve our IT services
• Process requests, consultations, and support tickets
• Operate our Partner Portal and provide service dashboards
• Communicate with you about services, updates, and promotions
• Monitor and analyze usage trends to improve our website
• Ensure network and information security for our clients
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services (e.g., cloud hosting, monitoring tools, communication platforms).
• Legal Requirements: When required by law, subpoena, or government request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share your information.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. As a cybersecurity-focused company, we apply the same rigorous standards to our own systems that we recommend to our clients. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Service data is retained in accordance with your service agreement and applicable regulations.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at info@techguard.io.

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: